Frequently Asked Questions

You can place orders directly through our website at wholesalesavings.com using our secure checkout system. Simply add items to your cart and follow the prompts to complete your order.

Yes — larger or high-volume orders can be placed by phone or email. If you're ordering in bulk, purchasing by the pallet or case, or have specific shipping or product questions, contact us at Info@wholesalesavings.com or call our sales team directly. We’ll be happy to assist you with quotes, availability, and custom arrangements.

Some products have minimum order quantities or are sold in master cases or pallet configurations. MOQ details will be listed on each product page.

We accept the following payment options: All major credit cards (Visa, Mastercard, American Express, Discover)

At this time, we do not offer net terms and do not accept checks or ACH. All payments must be completed at checkout or at the time of invoice for large phone orders.

Your card or payment method is charged immediately when the order is placed.

Yes. A digital invoice is automatically emailed after purchase. If you need a formal invoice or packing list for a phone or bulk order, just let us know at the time of purchase.

No. Once your order is submitted, it is final and processed automatically. Please ensure your account information is up to date before placing an order.

No, but we recommend it. You can check out as a guest, but creating an account allows you to view past orders, track current shipments, and manage your personal or business information.

Within your account, you can:

• View and re-order previous purchases
• Track current orders and see status updates
• Update your shipping address and contact info
• Access digital invoices and order confirmations

Click on the “Account” or “Log In” icon at the top right of the website. You’ll be able to sign in or create a new account using your email address.

On the login page, click “Forgot your password?” and enter your email. You’ll receive a reset link within a few minutes.

Orders ship within 1–3 business days. Once shipped, you’ll receive an email with tracking information. Large, palletized, or custom-packed orders may take longer.

We ship via UPS, FedEx, USPS, and freight carriers, depending on the size and destination of the order.

Yes, but freight shipments (pallets or oversized orders) are typically limited to commercial addresses with loading docks or forklifts. Residential freight delivery may incur additional fees.

No. At this time, we only ship to the continental U.S.

When your order ships, you’ll get an email with tracking details. You can also log into “My Account” to view your order history and tracking status.

Please inspect all packages upon delivery. For any significant damage, email us within 48 hours of receipt at Info@wholesalesavings.com with photos of the packaging and product.

No. All sales are final. Items are sold as-is and cannot be returned or exchanged. Please review your order carefully before submitting.

We do not offer refunds, except in the rare case of receiving a completely incorrect order. In such cases, you must notify us within 48 hours of delivery with proof.

We do not accept returns. If your shipment arrives severely damaged, contact us immediately with photos for case-by-case review.

Our Terms of Service are available here.

Full shipping details, including freight info, can be found here

Yes — it's simple: All sales are final. You can read the full policy here

Please email us at Info@wholesalesavings.com. We typically respond within 1–2 business days.

We currently offer support via email only to ensure accurate documentation and fast service.